Increase customer engagement
Support customers 24/7, 365, wherever they are, via WhatsApp, the chat channel they love. Your services are always one chat away.
Clickatell’s WhatsApp-powered insurance solutions are designed to delight your customers with the convenience, speed and personalized customer experience that they demand.
Today’s uncertain times have seen sharp increases in insurance call center and customer management costs, as businesses and individuals rethink their priorities.
Future-proofed businesses are connecting their communications and engagement processes to smart, scalable and secure self-help options, live agents and crucial account-specific information, via WhatsApp - the platform everyone knows and uses every day.
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For more information on Clickatell’s quality-curated solutions, please visit clickatell.com.
Insurance providers are handling millions of customer queries about policies, terms, accounts and claims, and in these uncertain times, these customer management contacts are set to exponentially increase.
Clickatell’s WhatsApp enabled insurance solutions allow your business to engage, support and connect with your customers via the world’s leading messaging app – WhatsApp. No hold time, no wasted resources, just a great customer experience delivered for less, through chat.
Support customers 24/7, 365, wherever they are, via WhatsApp, the chat channel they love. Your services are always one chat away.
Avoid down-time and inefficient communications by resolving customer inquiries faster, via chat self-service and customer support.
Optimize resources, improve customer experience and reduce incoming customer phone calls by communicating with your customers via chat.
Grow revenue by connecting and supporting customers with policy upgrades, renewals, and offers.
In today’s competitive insurance environment, the difference will always be the customers’ experience. Clickatell’s WhatsApp-based insurance solutions allow your business to maintain uncompromisingly high standards of mobile delivery, management and service, via your customers’ favorite chat platform.
At Clickatell, we’ve been providing mobile engagement solutions for over 20 years. We’ve leveraged this experience to build a smart, scalable and secure platform specifically for insurance providers, ensuring they can always deliver on their brand promise of safe, efficient and customer-friendly service, whatever the circumstance.
Clickatell’s chat-based solutions connect your transactional and engagement insurance services to your customers via WhatsApp, allowing them to stay connected via the secure chat channel they use every day, featuring end-to-end encryption, multi-factor authentication, and absolute privacy.
